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PRODUCT FAQS
Q: Is the surface of this feather wall light 3D?
A: No, the feather wall light is not a 3D surface. It is crafted using laser cutting technology to produce a flat, eco-friendly backing board. On the surface, a delicate acrylic painting core is added, depicting a clear, non-fading texture lifelike 3D feather flat.
Q: Is the feather wall light a wire layout?
A: Our creative feathers wall sconces do not require wiring when installed, they are USB rechargeable and can be controlled by remote control, which is convenient and fast and can be used for about 6 hours in the constant light state. You can hide the power supply behind the picture frame, which is beautiful and convenient.
Q: Can I expect the products I receive to be free of defects?
A: Yes, we conduct strict quality inspections on all of our products before they are shipped out. However, due to the complex manufacturing process and logistics involved, there may be minor scratches or slight variations in color that do not affect the functionality of the product. This is considered a normal occurrence, and we prioritize the quality of the physical product over any preconceived expectations.
Q: Can I change or modify my shipping address or the sizes in my order?
A: We would be happy to assist you in modifying your order before it has been shipped. Once your package has been shipped, we cannot make any changes. Please kindly contact our customer service team via email at [email protected], and we will do our best to accommodate your request.